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Additional Product Information
Velcro Connection
Velcro fastening is included to allow items to be securely linked together during use.Surface Recommendation
For optimal stability, we recommend placing products on rugs or carpeted surfaces to help reduce movement.Made to Order
Each item is custom made. Please allow a lead time of up to 6–8 weeks from the date of purchase.Supervision Required
Children must be supervised by a responsible adult at all times when using indoor playgrounds and soft play equipment.Care & Cleaning
To clean, gently wipe surfaces using baby-safe water wipes only. Do not use harsh chemicals or abrasive cleaners.Custom Colours
Custom colour options are available. If you require a colour other than beige, please email us immediately after placing your order to request the colour chart and confirm availability.Handling & Installation
Items are heavy and require careful lifting. Please ensure appropriate assistance is used during handling and installation to avoid injury or damage.Age & Weight Guidance
Recommended for toddlers and young children. Always ensure suitability for your child’s age, size, and developmental stage.
Product Information & Safety Disclaimer
Intended Use
This product is designed for indoor residential use only, unless otherwise stated. It is intended for supervised play by children within the recommended age range.
Adult Supervision Required
Children must be supervised by a responsible adult at all times while using this product. This item is not intended to be used without supervision.
Age Appropriateness
This product is designed for children within a specific developmental stage. Always ensure the product is appropriate for your child’s age, size, and abilities. Discontinue use if the product becomes unsuitable.
Safe Placement
For safety, this product must be placed on a flat, stable surface and away from hard edges, walls, stairs, fireplaces, windows, or other hazards. We recommend allowing adequate clear space around the product during use.
Assembly & Installation
Where applicable, correct assembly and installation are the responsibility of the purchaser. Please follow all provided instructions carefully. Improper assembly, installation, or modification may result in injury and void any warranty.
Wear, Damage & Inspection
Regularly inspect the product for signs of wear, damage, or loose components. Discontinue use immediately if any part becomes damaged, unstable, or unsafe.
Soft Play & Movement Products
Soft play, climbing, rocking, sliding, and movement-based products involve inherent physical activity and risk. By purchasing and using this product, you acknowledge and accept these risks.
Liability Disclaimer
To the fullest extent permitted by law, soft play moon is not liable for any injury, loss, or damage resulting from improper use, lack of supervision, incorrect placement, or failure to follow safety guidelines.
Domestic Use Only
This product is designed for private residential use and is not suitable for commercial, childcare, educational, or public environments unless explicitly stated.
Variations & Finishes
Due to the nature of materials and manufacturing processes, slight variations in colour, texture, and finish may occur and are considered normal.